- Overview
- Specifications
- Shipping & Returns
- Warranty
- Questions (4)
Key Features
- 32" Width x 32" Depth x 26.8" Height
- 30,000 BTU Cast Iron Burner
- Accessible Control Panel with Electronic Ignition
- Handcrafted tile mantel with porcelain steel bowl
- Lava Rocks Included
- Steel base finished in bronze
- CSA Certified; LP Tank Not Included
- 1 year warranty
- Adjustable flame level
Description
Shipping Details
This product ships FREE within 1-3 weeks
Most ordered items will ship via ground shipping by companies such as UPS or FedEx. If the item is excessively large (such as an 8’ x 10’ rug) or if there are many of the same item (such as six lamps), the items will ship via truck freight. If you have any questions concerning how your order will ship, please call us.
Customer Reviews
Write a Review- VERY SATISFIED
- VERY SATISFIED WITH PURCHASE AND DELIVERY. UNIT WORKS WELL. (Posted on 5/11/11)
- Liked it, but lighting instructions should be revised
- We like our firebowl, it went together fairly easy. The problem was, when we tried to light it. It wouldn't light. My husband ended up taking it all apart , trying to figure out why. The whole process would have been eliminated if the lighting instructions had been correct. It does not say to push the gas valve in and hold it, until the pilot lights. We found that out by accident.. Now it works fine. (Posted on 9/17/10)
Additional Information
| SKU | BR-GAD1001B |
|---|---|
| Brand | Blue Rhino |
| Country of Origin | China |
| Ships Within | 1-3 weeks |
| Furniture Type | Fire Pits |
| Weight (lbs) | 55.0000 |
| Overall Width (Inches) | 32 |
| Overall Depth (Inches) | 32 |
| Overall Height (Inches) | 26.8 |
| Usually Ships | Ground |
| Intended Use | Outdoor |
| Assembly Instructions | http://www.stonecrestfurniture.com/bluerhino/GAD1001_s-OM-105_EF.pdf |
| Quick Ship | No |
| Table Shape | Square |
Shipping Information
Blue Rhino products will ship to anywhere in the continental USA within one (1) week of the order date. Orders are shipped from Winston-Salem, NC. Please allow 5 - 7 days for ground transportation to your location. Customers are provided tracking numbers so they can track their order. For expedited shipping please contact customer service.
Most ordered items will ship via ground shipping by companies such as UPS or FedEx. If the item is excessively large (such as an 8’ x 10’ rug) or if there are many of the same item (such as six lamps), the items will ship via truck freight. If you have any questions concerning how your order will ship, please call us.
Returns Information
Many of the products we offer are customizable, with cushions that are made-to-order. As a result, some of the manufacturers we sell do not accept returns of these items (except in the case of incorrect or defective items). (800) 584-7659
For those manufacturers that accept NON DAMAGED returns, the following information applies. All returns must be in original packaging and be received in original, new and re-stockable condition in order to receive a refund less return shipping charges and a maximum 15% factory re-stocking fee if applicable. Please contact us at (800) 584-7659 for details.
After we receive and inspect your return, we will refund the credit card used for the purchase less return shipping fees and factory re-stocking fees if applicable. We never keep your credit card information on file so you will receive a call from one of our Customer Service Experts to process your refund.
Return shipping charges and factory re-stocking fees are not refundable (except in the case of incorrect or defective items). Shipping charges and factory re-stocking fees will be deducted from the total refund amount. Due to shipping costs, we cannot offer any refunds or exchanges for orders delivered beyond the continental USA.
Damaged, Defective or Incorrect Items - 14 Day's From Delivery Policy
When your order arrives, be sure to inspect it to ensure that you received the correct products and that they were not damaged during transit. If you notice damages, be sure to note the damages with the delivery driver before you sign for it and contact our customer service department immediately. Although we experience very little concealed damages, we recommend (for large truck LTL deliveries) that you sign the delivery receipt notating "Pending Inspection". If you experience concealed damage, notating this for future reference will assist us with your claim process.
We know that sometimes it's not possible to notice all discrepancies before unpacking everything, long after the carrier has left. In such a case, please contact our Customer Service Experts within 14 days of delivery and they will be happy to address the situation.
In all cases of damaged and incorrect shipments, we will gladly replace the item and the cost of shipping the item back to us for exchange.
Repackaging and Shipping your Returns
After contacting us to process a return and get you a Return Merchandise Authorization (RMA) number, you will need to prepare your item for shipment. Please repack the item to be returned securely in the original packaging. Please write your RMA number in large characters on the outside of the box. Make sure the package is fully sealed before shipping. We are not responsible for packages that are lost or damaged.
Our Customer Service Experts will arrange to have the item picked up from your home. No need to take the item and have it shipped yourself; we'll take care of the legwork. Remember that return shipping charges and factory restocking fees (if applicable) are not refundable (except in the case of incorrect or defective items).
Warranty
This Limited Warranty does not cover any failures or operating difficulties due to accident, abuse, misuse, alteration, misapplication, improper installation or improper maintenance or service by you or any third party, or failure to perform normal and routine maintenance on the product as set out in this owner’s manual. In addition, the Limited Warranty does not cover damage to the finish, such as scratches, dents, discoloration, rust or other weather damage, after purchase.
Have a question about this product?
- From Sandee DERRYBERRY at 5/31/12 10:05 AM
- Is the material a plastic wicker or wood based wicker? The plastic wicker appears to be very durable.
- The wicker looking material that you are actually seeing on this product is made from a sheet of texturized metal to give it the appearance of wicker. There is not any resin or natural wicker on this item as it could serve as a fire hazard.
- Do you find this question helpful? Yes No
- From Nick at 10/23/11 4:12 PM
- From Fax at 8/27/11 6:14 PM
- What size propane tank can you use in this firebowl?
- These outdoor firebowls can only be used with a standard gas grill tank equipped with a cylinder connection device compatible with the connection for outdoor cooking appliances.
The LP gas supply tank must be constructed and marked in accordance with the Specifications for LP gas Cylinders of the U.S. Department of Transportation (DOT) or the National Standard of Canada, CAN/CSA-B339, Cylinders, Spheres and Tubes for the Transportation of Dangerous Goods; and Commission. - Do you find this question helpful? Yes No
- From Paul at 6/12/11 1:46 PM












