Warranty Information

Poly-Wood Inc. warranties to the original purchaser for a period of five (5) years of residential use and one (1) year for commercial use starting from the date of purchase. This warranty covers any defects in the manufacturing and workmanship of the furniture components. "Defects" is defined as imperfections that impair the original function of the product. This warranty does not apply to normal wear and tear effects on the furniture, which are received by regular use of the furniture. Neither does it cover damage due to unauthorized repairs or alterations, negligence, misuse or abuse, improper assembly and acts of God. This warranty does not apply to the hardware used to assemble the furniture.

StonecrestFurniture.com (at their discretion) can replace or repair the defective furniture, replace or repair a defective component, or authorize repairs by a third party. Please call (800) 584-7659 for more information.

It is our experience that less than 1/2 of a percent of all orders experience problems.