We strive to offer the lowest online price every single day. No hidden fees, no hidden charges — just honest, straightforward pricing every day.
Within 30 days of your purchase, if you find your product online for a lower price, please forward documentation to our Customer Service. We take pride in our relationship with our brands and work with them to guarantee that you receive the finest quality products at the lowest possible price.
We are proud of our Better Business Bureau A rating. We are also proud to be authorized sellers in excellent standing for each and every brand we feature. Each and every day we all strive to offer the highest level of service to you, our customer.
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Please call for current lead times
Most ordered items will ship via ground shipping by companies such as UPS or FedEx. If the item is excessively large (such as an 8’ x 10’ rug) or if there are many of the same item (such as six lamps), the items will ship via truck freight. If you have any questions concerning how your order will ship, please call us.
|Ships Within||1 week|
|Furniture Type||Hammocks Stands|
|Overall Width (Inches)||60|
|Overall Depth (Inches)||180|
|Overall Height (Inches)||48|
|Hammock Size||2 Person|
Please call for current lead times
Vivere products ship from Buffalo, NY. Vivere will ship to anywhere in the continental USA within one (1) week of the order date. Please allow 5 - 7 days for ground transportation to your location. Customers are provided tracking numbers so they can track their order. For expedited shipping please contact customer service.
You will be contacted approximately 24 hours prior to your actual order delivery via telephone by the shipping company. Once you have a delivery time determined, a truck will deliver your order curbside of your shipping address. It is your responsibility to bring the product into your home or area of choice and remove all packaging material and/or debris.
Many of the products we offer are customizable, with cushions that are made-to-order. As a result, some of the manufacturers we sell do not accept returns of these items (except in the case of incorrect or defective items).
For those manufacturers that accept NON DAMAGED returns, the following information applies. All returns must be in original packaging and be received in original, new and re-stockable condition in order to receive a refund less return shipping charges and a maximum 15% factory re-stocking fee if applicable. Please contact us at for details.
After we receive and inspect your return, we will refund the credit card used for the purchase less return shipping fees and factory re-stocking fees if applicable. We never keep your credit card information on file so you will receive a call from one of our Customer Service Experts to process your refund.
Return shipping charges and factory re-stocking fees are not refundable (except in the case of incorrect or defective items). Shipping charges and factory re-stocking fees will be deducted from the total refund amount. Due to shipping costs, we cannot offer any refunds or exchanges for orders delivered beyond the continental USA.
When your order arrives, be sure to inspect it to ensure that you received the correct products and that they were not damaged during transit. If you notice damages, be sure to note the damages with the delivery driver before you sign for it and contact our customer service department immediately. Although we experience very little concealed damages, we recommend (for large truck LTL deliveries) that you sign the delivery receipt notating "Pending Inspection". If you experience concealed damage, notating this for future reference will assist us with your claim process.
We know that sometimes it's not possible to notice all discrepancies before unpacking everything, long after the carrier has left. In such a case, please contact our Customer Service Experts within 14 Days of delivery and they will be happy to address the situation.
In all cases of damaged and incorrect shipments, we will gladly replace the item and the cost of shipping the item back to us for exchange.
After contacting us to process a return and get you a Return Merchandise Authorization (RMA) number, you will need to prepare your item for shipment. Please repack the item to be returned securely in the original packaging. Please write your RMA number in large characters on the outside of the box. Make sure the package is fully sealed before shipping. We are not responsible for packages that are lost or damaged.
Our Customer Service Experts will arrange to have the item picked up from your home. No need to take the item and have it shipped yourself; we'll take care of the legwork. Remember that return shipping charges and factory restocking fees (if applicable) are not refundable (except in the case of incorrect or defective items).
All goods are warranted by the Seller to be free from defects in material and workmanship as follows:
Hammocks, Hammock Chairs, Hammock Stands, and Hammock Accessories
Twelve (12) months from the date of purchase (one-year limited manufacturer's warranty).
25 year limited manufacturer's warranty on Deluxe Olefin Rope
THIS WARRANTY DOES NOT APPLY TO GOODS WHICH ARE MISUSED, OR ABUSED, OR DAMAGED FROM SETUP OR ASSEMBLAGE, OR NOT USED IN ACCORDANCE WITH SELLER’S INSTRUCTIONS. NORMAL WEAR OF GOODS IS NOT INCLUDED IN THIS WARRANTY. Goods not manufactured by the Seller but supplied through the Seller shall carry the warranty of the original manufacturer. THE SELLER’S SOLE LIABILITY UNDER THIS WARRANTY SHALL BE LIMITED TO REPLACING WITHOUT CHARGE, OR AT SELLER’S OPTION, REFUNDING THE PURCHASE PRICE. THE SELLER SHALL IN NO EVENT BE LIABLE FOR ANY OTHER DIRECT OR ANY SPECIAL INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND UNDER THIS CONTRACT OR OTHERWISE. The warranties of the Seller do not cover, and the Seller makes no warranty with respect to any defect, failure, deficiency, or error which is: (a) Not timely reported to the Seller; or (b) Due to modification, disassembly or abnormal conditions of temperature. All claims must be brought within one (1) year of sale or identification of a defect. THERE ARE NO OTHER WARRANTIES, EXPRESSED OR IMPLIED.